Privacy Policy

Last updated : 11 June 2025

• 1. Scope

  This Privacy Policy explains how Keywordo (“we/our/us”) collects, stores and uses personal data when you use the Service or interact with our website.

• 2. Data We Collect

  • Account Data – name, email, phone and single-device identifiers.
  • Usage Logs – IP address, browser details, timestamps, ticket history.
  • Payment Records – transaction ID, amount and verification status. We do not store full credit-card numbers or banking passwords.

• 3. How We Use Data

  • To provide, maintain and secure the Service.
  • To verify payments, allocate plan credits and prevent fraud.
  • To respond to support tickets and improve user experience.

• 4. Legal Basis

  Processing is based on (a) your contractual use of the Service, (b) our legitimate interest in preventing abuse, and (c) compliance with legal obligations (e.g., accounting).

• 5. Cookies & Analytics

  We use essential cookies for authentication and analytics cookies to measure performance. You can disable non-essential cookies in your browser, but the Service may not function optimally.

• 6. Data Sharing

  We never sell personal data. We share data only with:

  • Payment processors (for transaction verification)
  • Cloud or security providers bound by confidentiality agreements
  • Law-enforcement agencies when required by law.

• 7. Retention

  Account data is retained while your account is active and up to 12 months after closure, unless longer retention is required for legal claims.

• 8. Your Rights

  Subject to local law, you may request access, correction, deletion or portability of your personal data via the ticket system. We respond within 30 days.

• 9. Security

  We employ encryption at rest and in transit, firewall protection and regular audits. No method is 100 % secure; you acknowledge residual risks.

• 10. Contact

  Questions about this Policy? Open a ticket under “Privacy” category or email privacy@keywordo.xyz.

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